Refund Policy

Refund Policy

At Axercise, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a straightforward refund policy to ensure your peace of mind.

  1. Eligibility:

    • To be eligible for a refund, items must be returned in their original condition, unused, and in the original packaging within [number of days] days of delivery.
    • Certain products, such as personalized items or perishable goods, may not be eligible for a refund. Please check the product description or contact us for more information.

  2. Refund Process:

    • To initiate a refund, please contact our customer support team at [email address] with your order number and reason for return.
    • Once your return is approved, we will provide you with a return shipping label (if applicable) and instructions on how to return the item.
    • Upon receiving the returned item, we will inspect it and notify you of the status of your refund.
    • If your refund is approved, the original method of payment will be credited within [number of days] days.

  3. Return Shipping:

    • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
    • If you receive a refund, the cost of return shipping will be deducted from your refund, unless otherwise specified.

  4. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.

  5. Exchanges:

    • We currently do not offer exchanges. If you would like to exchange an item, please return the original item for a refund and place a new order for the desired item.

  6. Refund Exceptions:

    • In certain circumstances, refunds may be subject to additional terms and conditions as outlined in our Terms of Service.

  7. Contact Us:

    • If you have any questions or concerns about our Refund Policy, please contact us at [email address].

By making a purchase from Axercise, you agree to abide by the terms of this Refund Policy. We reserve the right to amend this policy at any time without prior notice. Please review this policy periodically for any changes.